ABOUT UCO
We've been making candle lanterns since 1971. Industrial Revolution is our parent company.
UCO stands for Utility, Comfort, and Originality. Founded in Redmond, WA in 1971, we bring nearly 50 years of innovation and manufacturing expertise to the outdoor industry. Each of our products is designed with useful features that make your time outside safer and more comfortable. With products like the Original Candle Lantern that offer great functionality and simplicity or the Stormproof Matches that help you survive the elements, we have grown to become a leading brand in lighting and fire-starting for your outdoor, home, and emergency preparedness needs.
CONTACT US
UCO & Industrial Revolution Phone Number:
Hours of operation are 6:30 AM to 3 PM (PST), Monday thru Friday.
Toll-free: 1-888-297-6062
Phone: 1-425-285-1111
Fax: 1-206-812-2250
Mail:
UCO
1000 Oakesdale Ave SW
Suite 140
Renton, WA 98057 USA
WARRANTY, RETURNS & ORDER CANCELATION POLICY
We stand behind our products. Have a problem please let us know.UCO WARRANTY
All products are fully warrantied to the original owner against manufacturer's defects in materials and workmanship for 1 year. They are sold with a 30 day money back guarantee from date of shipment.PRODUCT RETURNS
To return a product within the 30 day period, contact us by email at info@industrialrev.com for a return authorization number and shipping instructions. Please include the original Order Number issued at time of purchase. Products must be returned undamaged and in good condition. Misuse, damage and normal wear and tear is not covered.ORDER CANCELLATIONS
To cancel an order not yet shipped contact us by phone at 1-888-297-6062 or Email info@industrialrev.com. Please include the original Order Number and Product number issued at time of purchase.