ABOUT UCO GEAR
We've been making candle lanterns in the USA for over 40 years.
UCO stands for Utility, Comfort, and Originality. Founded in Redmond, WA in 1971, we bring 40 years of innovation and manufacturing expertise to the outdoor industry. Each of our products is designed with useful features that make your time outside safer and more comfortable. With products like the Original Candle Lantern that offer great functionality and simplicity or the Stormproof Matches that help you survive the elements, we have grown to become a leading brand in lighting and fire starting for your outdoor, home, and emergency preparedness needs.
UCO Gear Phone Number:Hours of operation are 6:30 AM to 3 PM (PST), Monday thru Friday.
5835 Segale Park Drive C
Tukwila, WA 98188
RETURN & CANCELATION POLICYWe stand behind our products. Have a problem please let us know.
1. All products are fully warrantied to the original owner against manufacturer's defects in materials and workmanship for 1 year. They are sold with a 30 day money back guarantee from date of shipment.
2. Products must be returned undamaged and in good condition. Misuse, damage and normal wear and tear is not covered.
3. RETURNS: To return a product within the 30 day period, contact us by email at firstname.lastname@example.org for a return authorization number and shipping instructions. Please include the original Order Number issued at time of purchase.
4. CANCELLATIONS: To cancel an order not yet shipped contact us by phone at 1-888-297-6062 or Email email@example.com. Please include the original Order Number and Product number issued at time of purchase.